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Why is my automation stopping unexpectedly?

It stops completely when it hits an error instead of skipping that record and moving on with the remaining records.

Whether an automation continues after an incorrect or unexpected input depends on the automation and the error. Some record-level errors can be logged while other records continue, but other errors can stop the run. If an automation is not functioning properly, please reach out to our Customer Support Team for assistance.

Where available, enable Error Message Field in Setup and select a writable text field to record supported processing errors. This can help you locate and resolve problems with individual records, but it does not guarantee that every error will be saved or that the run will continue.

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