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How to use my custom domain for the form or portal?
How to use my custom domain for the form or portal?

How to customize the extension URL?

Updated over a week ago

This feature is only available for the Pro plan. To set this up, you need to go to:

  1. Workspace Settings

  2. Admin section

  3. Turn on I applied the DNS settings explained in the help article already toggle.

  4. Enter your Custom domain (should not include http, www or other prefix)

  5. Add DNS record. Your subdomain needs to point to the info below.

  6. Reach out to our support.

  7. Our team will connect your custom domain to our servers.

  8. Once these steps are done, the updates will take effect within a few hours.

  9. To test if the custom domain is already working, you need to:

    1. Copy the link of your form or portal.

    2. Replace the "web.miniextensions.com" with your custom domain (eg. portal.domain.com/xyz)

    3. Load the new URL in your web browser.

DNS Record Details

Type

A

Name (or hostname)

Your subdomain: example.domain.com

Value (or target, content, data)

34.111.130.17

TTL

Leave it as the default

Supported Domains

This feature only supports subdomains (e.g. portal.domain.com). It doesn't support naked domains (e.g. domain.com).

Supported Plans

It’s only possible to set up a custom domain by subscribing to certain plans. Legacy plans are not supported.

Supported Extensions

This feature only affects the customer-facing interfaces like form and portal. The extensions setting page will still be using web.miniextensions.com.

Will the existing URLs of my forms and portals be affected?

No, the old URLs will still be functional.

Can I set different domains for different forms/portals within the same workspace?

No. You can configure only one custom domain per workspace. If you need to set up multiple custom domains, you would need to create additional miniExtensions accounts, each with its own custom domain configuration.

Captcha is getting an error. Is this not supported in the custom domain?

This is compatible with the custom domain. If you require this feature, please contact us, and we will enable it for you.

💡Tip

You can also embed the extension on your site as an alternative.

Related

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