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How to customize the message shown when a form is unavailable?

Updated this week

These options are only available for standalone forms, not child forms (i.e. forms used in a portal or shared view or for linked record fields in a main form).

Each form may have unique reasons for being unavailable, depending on the specific use case. Setting a custom message ensures the user understands why the form is inaccessible. To find the option go to:

  1. Form settings

  2. Share section

  3. Under Restrict Access, turn on Custom message when form is unavailable

  4. Set a static message (same for all records), or set Message Source to Airtable Field to use a message taken from an Airtable field (custom message per record).

  5. If using an Airtable field, set the Message Field

This option is available in these form configurations:

  1. When creating records is disabled.

  2. When editing records is disabled, regardless of conditional settings.

  3. When the form is locked for the record.

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