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Error "This site can't be reached" or "Safari Can't Connect to the Server"
Error "This site can't be reached" or "Safari Can't Connect to the Server"

I'm having a problem in China. My vendors can't access any of my links unless they use a VPN with opening the links

Updated over a week ago

If you're having trouble connecting to the miniExtensions server, there could be several possible reasons for this issue:

1. Firewall

Our app is hosted on Google Cloud and Google is blocked in China. In this case, you can use a VPN to get around the firewall. That's all we can suggest.

2. Third-party cookies

If the link opens fine on your computer, but you get an error message on your phone (or vice versa) then most likely the problem is within your device configurations. Check what could be blocking the connection in your browser settings, VPN, or ad-blocker. Try using another device/network and see if the problem persists.

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