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What are the limitations of the free plan?
What are the limitations of the free plan?
Updated over a month ago

You can use our free plan to see if our products fit your use cases. This plan is meant for internal testing only. Once you have confirmed that our products fit your use case you can upgrade to a suitable paid plan to deploy our solutions to your users. The free plan comes with the following limitations:

  1. You can have one enabled extension or automation at any given time. Child forms do not count towards this limit.

  2. Form, Portal, and Shared View extensions cannot be shared with the public.

    (The workspace owner and collaborators can use the extensions, but they cannot be shared externally on the free plan).

  3. Automations are limited to 5 minutes of total runtime per day and will only process 1 record at a time. The Bulk Download Attachments automation is limited to processing 10 records.

  4. Some automations are not supported on the free plan (e.g. CSV Exporter).

  5. You are limited to 2 total collaborators for your workspace.

🤖 Note: You can use a free account to test our ChatGPT automations. However, for certain automations, such as those using the DALL·E image generator, you may need an OpenAI account with available credits or access to a specific pricing tier.

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