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Why is the 'Create New' button not showing up for the linked record field or in the portal?

If the Create New button is missing or unavailable for a linked-record field or portal table, check these settings:

1. Creating a new record is turned off

The "Allow users to create new records" toggle can be turned on/off for linked record fields or portal tables in the Create & Expand Records section. Check this setting for the specific field or table; creation defaults depend on how the extension was created.

2. The field has reached its linked-record limit.

On a form, a single-record field can create or select its first record while empty. Once a record is linked, remove it before adding another. The miniExtensions setting takes precedence over Airtable’s single-record preference; see how to set a one-record limit. Portal tables do not use Airtable’s single-record preference as a single-record limit.

On the form, the button will be greyed out in two scenarios:

  • A record is already linked and the field is configured to allow only one record

  • The maximum number of linked records has been reached

Both of these settings can be controlled in the Advanced section of the linked record field's settings.

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